Working within the Finance and Performance team, this role will be responsible for providing the central finance support for the day to day running of the Council's decentralised Accounts Payable and Accounts Receivable function. This will include carrying out tasks such as payment runs and handling queries from service areas, suppliers and customers.
Experience of working within an Accounts Payable and Receivable environment, use of computerised systems and a good knowledge of the Microsoft Office package are essential.
In return we can offer you our benefits package which includes discounts on supermarkets and high street shops, cashback on holidays, together with a competitive salary and pension scheme. We also have flexible working arrangements, learning and development opportunities and generous annual leave entitlement.
This role will be carried out at both Council's premises at West Suffolk House in Bury St Edmunds and College Heath Road in Mildenhall.
For an informal discussion about this role, please contact Karen Mitson on 01638 719711 or email karen.mitson@westsuffolk.gov.uk
Job description
Person specification
Core values
We are looking for an enthusiastic and efficient individual to join our licensing team.
As a key member of the licencing team within Planning & Regulatory services, you will be assisting with the delivery of effective and efficient administrative and technical support for our Licensing service.
The West Suffolk Licensing service is essential in protecting the public and helping licensable businesses and other organisations to strengthen their reputation and productivity through good regulatory practice. The licensable activities that we deal with include hackney carriage and private hire vehicles, premises and persons in respect of the sale of alcohol, regulated entertainment and late night refreshment, premises under the Gambling Act 2005, animal welfare establishments, street trading and vending, scrap metal, sex establishments and charity collections as well as any future licensing requirements.
The purpose of this position is to be the technical administrator, providing a flexible approach to work with a 'can do' attitude to resolving problems and challenges to support the successful delivery of our licencing service. You will possess excellent administration, communication and IT skills, with proven experience of working with databases. The ability to work under pressure and meet deadlines, be highly organised, with an attention to detail and accuracy are all essential for this role as well as being a team player.
This is a career pathway post to become a Licensing Officer. While gaining knowledge, experience and completing training you will be expected to plan your own workload and complete tasks/work with the support of your manager.
As an experienced licensing officer, you will work unaided on the wide range of licensing matters, ensuring the councils comply with our procedures, legislation and best practice.
There will also be an expectation of occasional out of hours work as and when required including weekends. This post is based at both at our Bury St Edmunds and Mildenhall offices.
If you have the right attitude with the ability and desire to learn, then we can offer you a fascinating, challenging, dynamic, supported and always interesting workplace here in West Suffolk. In addition, our benefits package includes a generous pension scheme, flexible working arrangements, learning & development opportunities and discounts on supermarkets and high street shops, cashback on holidays, cycle to work scheme and money off household bills and much more.
If this is a challenge that you are interested in, we would like to hear from you.
For further information please contact Natasha Wade-Guest, Licensing Team Leader on 01284 757132 or Natasha.wade-guest@westsuffolk.gov.uk
Interview date: Monday 10 February 2020
Our internship programme is specifically designed for UK undergraduates who are seeking to gain and develop employability skills, to ease the transition from study to work, increase skills and knowledge and provide excellent networking and learning and development opportunities.
Our aim is to lead as an Employer of Choice, offering opportunities to those currently at university who are ambitious, hard-working, dedicated and who want to make a difference to our area and its community.
We offer both 12-week summer placements and a 39-40 week industrial placement depending on the service area. We aim to provide an insight into the way our Council is run and the challenges we face and how these are managed on a day to day basis. As part of the programme you will work as a group on a specific project providing both essential project management skills and experience.
The opportunities are across a range of services such as Planning, Environmental Health, Housing, Leisure & Culture, Families and Communities to name a few.
Our current placements are:
Please indicate in the additional information section on the application form which placement(s) you would be interested in.
Visit our internship page to meet past interns, read about their experiences and learn more about our internships.
Internships start on Monday 15 June 2020, so it is a perfect opportunity to invest in your future, gain vital work experience to use in upcoming job interviews and unleash your potential this summer!
You can expect to be paid the National Living Wage, work a 37-hour week, be eligible to take off annual leave as and when accrued over the period you are employed, plus enjoy other employee benefits during your time with us. Business travel expenses will be reimbursed.
Flexible working is actively encouraged throughout the council. You must be available throughout the first two weeks of the placement in order to undertake the induction period.
If you have any queries regarding a placement or application, please email: recruitment@westsuffolk.gov.uk Please note CV's will not be accepted.
Assessment Centre: All day - Tuesday 9 April 2020.
For other intern opportunities within Suffolk, please visit the website for Rising High Suffolk
We are currently seeking a CCTV Operator to work in our control room in Bury St Edmunds operating CCTV cameras for six local towns as well as alarms and operating the council's out of hours service. The role will provide a reactive and proactive CCTV monitoring service to assist with the council's commitment to the reduction of crime and disorder. You will be required to operate the equipment and cameras as well as complying with relevant legislation the CCTV code of practice and all operational control room procedures.
The successful candidate will ideally be CCTV SIA licenced and have experience of working in a busy control room. However full training will be provided. You will have excellent communication and interpersonal skills and be able to work as part of a team on a shift rota covering days, evenings and weekends.
This post requires Police Vetting.
For further details please contact Luke Porter, Assistant CCTV Manager on 01284 757340.
Previous applicants need not apply.
A home is more than just a roof over someone's head - it's where individuals and families find their security, safety and stability. Working in this team gives you the chance to be part of tackling what is one of the biggest challenges in our society: the challenge to help people find a home and retain a home.
We have a dynamic Housing Options and Homelessness Team and are looking to expand this further with new posts to help us respond to significant changes in homelessness legislation and welfare reform. We have permanent roles available and are looking for a wide variety of skills to support people across West Suffolk.
You could be part of a team that makes such a difference and transforms lives, working for an organisation that is at the forefront of innovative thinking in the public sector.
We are now seeking to appoint a Temporary Accommodation Officer who has extensive experience of managing temporary accommodation, ensuring that void turnaround times are kept to a minimum, makes the most efficient and effective use of resources and helps to minimise the use and cost of temporary accommodation.
With a passion for collaborative multi agency working, you will have excellent communication skills and you will be outcome focused, a clear thinker, a great motivator and a skilled and accomplished negotiator and problem solver.
To meet the requirements of this role you must be able to provide high quality, responsive, customer-focused housing management and lettings service for homeless households living in temporary accommodation.
If you are ambitious, innovative and would relish the opportunity to make a real and lasting difference to people's lives, we would be delighted to hear from you.
In return, our benefits package includes a generous pension scheme, good annual leave and leave purchase scheme, flexible working arrangements, learning and development opportunities, wellbeing initiatives and discounts on supermarkets and high street shops, cashback on holidays, cycle to work scheme and money off household bills and much more.
For an informal discussion about these roles, please contact Sara Lomax, Service Manager, Housing Options on 01284 757151 or sara.lomax@westsuffolk.gov.uk
We are looking to appoint a full time Customer Services Receptionist to join our team, helping residents access our services predominately in person, but also by telephone and online.
The role will involve greeting visitors to the Bury St Edmunds office, directing customers to further support, including promoting the use of self-serve options. You will take payments for a whole range of council services and undertake daily cashing up procedures. Part of the role will be to assist customers with the completion and checking of applications, such as parking permits, together with the discreet handling, management and scanning of confidential information.
As the first point of contact the successful candidate must have previous experience of customer service, be helpful, courteous and professional at all times. You will need to use your own initiative as well as working effectively with the wider team. You must possess good organisational skills and the ability to work under pressure.
In return our benefits package includes a generous pension scheme, flexible working arrangements, learning & development opportunities and discounts on supermarkets and high street shops, cashback on holidays, cycle to work scheme and money off household bills and much more.
This position could be considered as a job share.
For more information please contact Helen Stratton, Customer Service Team Leader on 01638 719415 or on helen.stratton@westsuffolk.gov.uk
We are seeking an enthusiastic individual to join our team on a flexible annualised hours basis to ensure the smooth and seamless delivery of the highest standards of customer care to both the performers and their audience.
Your role will be to ensure that the customers who come to the Apex and our other venues will have an experience which exceeds their expectations. From orchestras to band nights, to wedding fayres and Christmas markets. Your work will involve meeting customers and artistes to discuss and manage their event and under the direction of the Senior Front of House Manager, you will be responsible for the security and management of the venues, the setting up and clearing down of events big and small, the management of the stewards and ensuring the safety and well-being of the audience.
You will have experience in a supervisory role and will possess effective communication skills, preferably with knowledge of health and safety and willing to be a first aider.
Hours are to be worked to meet the needs of the service and will vary from week to week but will include evenings, weekends and bank holidays. This means some weeks will require working in excess of the 18.5 hours and others below the 18.5 hours to achieve working to the targeted 965 hours a year. Further details of our annualised hours scheme will be provided on request.
For further details please contact Mark Wright, Senior Front of House Manager on 01284 758117 or mark.wright@westsuffolk.gov.uk.
Strategic Planning are seeking a highly self motivated and enthusiastic individual to join their small yet dynamic team to assist them in the delivery of a high quality Planning service across West Suffolk.
The main focus of this role is to assist in the preparation, adoption and delivery of the Local Plan. This will be achieved by preparing background documents and evidence to support policy preparations and preparing and assisting in the preparation of supplementary planning documents, development briefs and masterplans.
You will be required to assist with the consultation and engagement process related to the preparation of policy documents, and record and summarise representations following consultation and engagement and make policy recommendations. You will be required to liaise with outside bodies/stakeholders/interested individuals/expert bodies and statutory consultees in the preparation of the policy framework and attend and present papers to Working Groups, Cabinet, Portfolio Holders etc. as required.
To undertake this role you will possess a planning degree or related subject together with membership or eligible for RTPI. Good up to date knowledge of planning legislation is essential, with preferably a minimum of one years post qualification work experience in planning.
You must have a flexible approach and a willingness to acquire new skills.
Attention to detail with problem-solving abilities are key, together with good interpersonal, written and oral communication skills. Site visits may be required therefore you will need the ability to travel around the area.
In return we can offer you our benefits package includes a competitive salary and pension scheme, discounts on supermarkets and high street shops, cashback on holidays, cycle to work scheme and money off household bills together with flexible working arrangements, learning and development opportunities, generous annual leave entitlement as well as performance related pay rewards for those who excel.
If you would like to find out more about this fantastic opportunity or an informal chat, please contact Marie Smith, Service Manager - Planning Strategy on 01638 719260 or marie.smith@westsuffolk.gov.uk.
Persons specification
We are offering an exciting opportunity where you "earn and learn". This apprenticeship pathway will give you the hands on experience, knowledge and confidence to lead you into your chosen career and give you the chance to fully realise your potential within a fast paced and proactive organisation.
As a member of the Legal team, you will support them by assisting in providing a smooth and efficient legal service. Dealing with general correspondence, telephone enquires and message taking. Carry out legal research, evaluating, gathering evidence and analysing legal documents. Inputting data in the case management system to record and analyse information. Drafting contracts, agreements, joint ventures and commercial leases, acquisitions and carrying out general administration tasks as well as experiencing working within the wider Shared Legal team.
On the Legal team page, you can find out what the team does, what a typical day looks like and what skills, interests and qualities you will need to fulfil this role.
Whilst working, you will complete a Level 3 qualification in Paralegal, for which you will be entitled to paid study time to complete; this is linked to the national apprenticeship scheme. You will have the opportunity to gain valuable work experience, learning and developing new skills whilst building your confidence along the way.
You don't need any work experience, but you will need to be willing to learn, demonstrate good communication and IT skills and have GCSE's 9 to 4 (formerly A*-C) in Maths and English or equivalent. Relevant A-levels would be beneficial for this role. You must also meet the requirements to be eligible for an apprenticeship.
In return we offer a variety of excellent benefits, together with support and supervision of which full details can be found on the apprenticeship information page.
If you are starting out in your career, or looking for an opportunity to pursue a new career we would be interested in hearing from you.
For an informal discussion about this position, please call Teresa Halliday, Service Manager, (Shared Legal) on 01284 757144 or email teresa.halliday@westsuffolk.gov.uk